Is it possible to use other methods of payment instead of a bank transfer?
May I change the frequency of payments (for the pre-paid time period)?
Yes, but the change will take effect in the following accounting period. If you wish to do so, please inform us in advance (it is best to do so immediately after a new invoice/statement for the next time period is issued), by calling our customer line or by sending an e-mail.
How will I receive my invoices?
The invoicing is done electronically (e-mail). You will receive your invoices in your e-mail inbox.
In what form will I receive invoices?
Invoices are sent electronically (by e-mail). An overview of invoices can be found in the client section of the control panel.
How can I pay for services?
Via our payment portal you can choose from 11 payment methods, including PayPal, payment by credit card and last, but not least, bank transfer.
What is your PayPal e-mail address?
When paying invoice I used a bank transfer through you payment gateway. I see another variable symbol in a statement from the bank and that the payee is the Gopay. Is this correct?
Yes it is. Provider of payment is the company Gopay s.r.o. and unfortunately with a payment by bank transfer is used as a variable symbol internal ID of transaction. A reason is the right matching payment with customer.