Do you recommend any special configuration for VPS Windows?

For more precise processing of system hours in virtual servers with the Windows OS, we recommend preferring RTC over TSC. Approach for configuration:

  • Launch "Command Prompt"
  • Enger: bcdedit /set {default} USEPLATFORMCLOCK on
  • The correct reaction from the system is: The operation completed successfully
  • Restart VPS

Are virtual servers backed up?

Virtual server backups run automatically. If any problem occurs, you can return with one click to any of the previous server states and recover not only data but also all VPS settings. The system stores a complete 3-day backup of the virtual server data.

If necessary, virtual servers hosting backup can be performed outside of the automatic process and stored in the system for an unlimited time. The process of VPS recovery from such a backup is the same as from the automatic backup – one click.

Recovery/restart of a virtual server is performed directly from the administration. Recovery from the backup may take several dozens of minutes. The virtual server will not be accessible during the recovery.


Is it possible to obtain a public IP address for a virtual server?

Yes, each virtual server in its basic version offers one IPv4 and IPv6 public address.


Is it possible to change the virtual server parameters if necessary?

The virtual server parameters can be changed only by migrating to a different virtual server. Individual server parameters cannot be changed.


Is it possible to increase/extend the parameters of a virtual server if necessary (for example hard disk capacity)?

Yes, it is possible by changing the tariff associated with your virtual server.


Do you recommend any special configuration for VPS Unix/Linux?

For optimum functioning of the virtual server, it is necessary to use a kernel with support for para-virtualised drivers. This kernel is regularly available in practically all modern distributions. Nevertheless, for problem-free running of your virtual server under the Linux operating system, we recommend the following configuration in /etc/sysctl.conf
Recommended setting­ VPS Unix/Linux

This configuration contains verified values for most Linux servers, but it can be modified at any time based on your needs and requirements. The specified values are intended mainly for web, e-mail and other general internet services on the server.


Time on my VPS Windows server is inaccurate. What should I do?

First of all make sure that your server system, including all security patches and controls, is updated. Switch the "Timer Mode" (rtc tickpolicy) from "delay" to "catchup" in the ControlPanel interface, in the Virtualisation Parameters of the given VPS. Restart the VPS from the administration interface.


Time is delayed on my virtual server. What can be done about it?

We have encountered this problem only with Centos 5.x. We recommend migrating to Centos 6.x (an upgrade from 5 to 6 is not possible using the standard method, see here). Or in the bootloader file /boot/grub/menu.lst add to the kernel parameter "notsc nolapic_timer noapic nolapic divider=10"

The result should look something like this:
title CentOS (2.6.18-371.8.1.el5)
root (hd0,0)
kernel /vmlinuz-2.6.18-371.8.1.el5 ro root=/dev/VirtVG/root elevator=noop notsc nolapic_timer noapic nolapic divider=10
initrd /initrd-2.6.18-371.8.1.el5.img